I recently bought hp usb 2.0 docking station for my HP Envy 15. I installed the standard set of drivers that came with the device and the video device was faulty. Then I uninstalled the DisplayLink Dock Display Driver and the windows installed their own DisplayLink Dock Display Driver from the Microsoft server (; Driver version: 5.2.21746.0). But now the blue screen appears at arbitrary moments and the computer restarts. Solved: I have an HP USB 2 docking station - Model: HSTNN-S01X Serial: JP1848035D I can't get it working with Windows 10 64 bit. Any display - 6141414. Use the links on this page to download the latest version of USB-Docking-Station drivers. All drivers available for download have been scanned by antivirus program. Windows 7 64 bit usb controller driver Toshiba Service Station I can only suggest to try a USB 2.0 printer cable to install the in-OS driver as 7 and when i went to load software for my docking station, HP FQ834UT USB. Can you please help me on this issue, it renders my laptop unusable because random restarts. Hi, It looks like that the docking station is incompatible with Windows 7. I would like to suggest you update the BIOS and the hardware drivers for Windows 7 first. If the issue persists, would you please upload the minidump files as Auggy suggested for analyzing. Note: Due to differences in text formatting with various email clients, the workspace link above may appear to be broken. Please be sure to include all text between '(' and ')' when typing or copying the workspace link into your browser. Meanwhile, please note that files uploaded for more than 72 hours will be deleted automatically. Please ensure to notify me timely after you have uploaded the files. Thank you for your understanding. Collect Minidump Files ================= 1. Click 'Start', input 'SYSDM.CPL' (without quotation marks) in the “Search” bar and press “Enter”. Switch to the 'Advanced' tab and click the 'Settings' button under 'Startup and Recovery'. Under 'Write debugging information' section, make sure the 'Small memory dump (128KB)' option is selected. Make sure '%SystemRoot% Minidump' is in the 'Small dump directory' open box and click “OK”. Windows 7If the Blue Screen appears again, please refer to the following steps to collect memory dump files: 1. Click “Start”, type “%SystemRoot% Minidump' (without quotation marks) in “Search” bar and press “Enter”. Go to your Desktop, right-click on it and create a new folder named 'Dump'. Copy all the memory dump files (looks like [Mini092008-01.dmp]) in Minidump to this folder. Right-click on the Dump folder, click 'Send To', and click 'Compressed (zipped) Folder'. Please send the ZIP file to us. You may also analyze them with Debugging Tools by yourself. You can install it and it’s Symbol Packages from the following link: WinDbg will tell you the possible cause. For more information, please read Microsoft KB Article:. If no clue can be found, you may contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request. To troubleshoot this kind of kernel crash issue, we need to debug the crashed system dump. Unfortunately, debugging is beyond what we can do in the forum. Driver Windows 7 UltimatePlease be advised that contacting phone support will be a charged call. To obtain the phone numbers for specific technology request please take a look at the web site listed below: Regards, Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Hi, we had this a problem with laptop HP 5330m and HP Docking USB connected and manage by displylink ( But it can also happen in other models.) every time we create a video calling using the Microsoft L ync, the LYNC software suddenly c llapsed. What solved this problem is: 1. Uninstalling the old version of displylink. Update the driver for graphics card to version 12 12 2012 3. Reinstalling the displylink software again. But with version V7.2 M1 From the following link: Thanks. Israel Chemo. Windows Driver Downloads From this page you can download a reference driver for supported DisplayLink® USB graphics network device that is incorporated in your dock, adapter or monitor. Our code is under constant review, and updates in our application and included libraries are made to address any potential security issue, fix bugs, improve performance and add new features. That is why it is always recommended to update to the latest driver versions for your operating system. However, please note that your original equipment manufacturer ( OEM) may provide software for your specific monitor, dock or adapter on their website, etc. An OEM may not provide technical support for issues that arise from the use of DisplayLink's latest driver. Windows 10 S has been designed not to run standalone executables, like the installer below. Products using DisplayLink technology will get their device drivers either from OEM pre-installation or from Windows Update for supported Windows 10 S platforms. This driver includes support for the USB video and audio and Ethernet drivers for the DisplayLink chip used in devices. Drivers for additional devices on your dock, adapter or monitor (such as third party Ethernet, audio, touch screen or wireless USB drivers) must be downloaded separately from the OEM's website.
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